1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 2729141723
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to securely access your account. This method eliminates the need for a password or email login, providing a convenient and hassle-free experience.
Q2: What should I do if I am not getting OTP?
To start, verify that your internet connection is stable and strong. Wait for a reliable signal while also clicking on the "send OTP" button. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, update your KYC details through email to facilitate a smooth account transfer. This will allow customer support to assist you in updating your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once installed, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus amounts. This means you can't withdraw bonus money, only the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
Using this app, the process can be completed within 30 minutes to 3 hours due to its fast and stable services. However, there may be occasional delays with payments, requiring a wait time of up to 24 hours in such cases. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn separately. This distinction allows for the bonus earnings to be limited to gaming purposes.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
We recognize the significance of convenience and security, which is why we offer a range of deposit and withdrawal methods to cater to different preferences. Our options include traditional bank transfers, credit card transactions, and modern e-wallets, as well as cryptocurrencies. This diverse selection allows players to choose the method that best suits their needs, providing a seamless and hassle-free experience. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns players may have. With their expertise and prompt response, we ensure a stress-free and enjoyable gaming experience. Whether you need help with deposits, withdrawals, or have a query about a specific game, our support team is always ready to lend a hand, providing a safe and secure environment for you to enjoy your favorite games.
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